Product support
Installation, activation, compatibility, crashes, bugs and general plugin help.
Scavenger Audio
Contact
Get help with Scavenger Audio products, licences, purchases and support questions.
Support: support@scavengeraudio.com
Support contact
For product support, licence issues, installation problems or purchase questions, email support@scavengeraudio.com.
Purchase support
Licence keys, Paddle orders, refunds, receipts and account questions.
What to include
The more detail you include, the easier it is to help quickly.
- Product name, for example DRUMR
- Your operating system version
- Your DAW name and version
- Plugin format, for example AU
- A short description of the issue
- Screenshots, error messages or crash reports if available
- Your Paddle transaction ID or purchase email for order questions
Response times
Scavenger Audio is a small independent plugin maker, so support is handled by real humans rather than a call centre. We aim to respond as quickly as possible.
For urgent licence or purchase issues, include “Licence issue” or “Purchase issue” in the subject line.
Business enquiries
For collaboration, press, licensing or other business enquiries, email support@scavengeraudio.com with a clear subject line.